Privacy of your personal information

Egoli does not collect or store any information about your identity.

When you register to use Egoli My Accounts you select your own username, provide an email address, postcode and age group. The email address enables Egoli to provide important information relating to My Accounts and will not be disclosed to any third party without your consent. Your postcode and age group helps Egoli to better target its advertising and promotions. We do not have any information about your name or physical address and do not need this information to provide our services.

We appreciate your concerns about privacy. Egoli My Accounts ensures privacy of your account username and passwords by encrypting them and storing them on your PC. Egoli never has access to this information.

To ensure that using Egoli My Accounts is as simple and effective as possible, whenever a page is requested from our server, we record the time and date of the request as well as information on the browser software that is being used and online accounts requested. This information is used to improve the performance and functionality of Egoli My Accounts. This information is not used in any way to uniquely identify a user. This information is strictly confidential and all users remain anonymous. Information we disclose to third parties may relate to the aggregated number of unique visitors to the site, the aggregated number of users registered for each online account, which pages are viewed and the average length of time users stay on the site.

What else you should know about privacy

Please ensure you exit your My Accounts session by clicking the sign-out button when you have finished your session. You are fully responsible for the secrecy of your Egoli My Accounts username and password and any account information that you store on your computer.

We will notify you on the Egoli site as well as by email if we change our privacy policy.

How to contact us

If you have any questions relating to privacy please contact Egoli by emailing